Our Case Studies: how CCAM transforms work in real workplaces

 

Over its first phase, ReSKILLING has been busy mapping: the professions and job families across the CCAM value chain, the skills matrices showing how those roles shift as automation deepens, and the eight use cases that frame where CCAM actually operates.  

With the Use Cases now defined, the project moves from mapping to testing. The case studies are where the framework meets real workplaces and the people in them. Here is a preview of what that will look like. 

Each case study is anchored in one or more of the eight use cases and built on a shared analytical template, so that findings from a shuttle depot and an airport apron remain comparable. Each one names the professions involved, the skills they will need, and the training modules to be tested with them. 

CCAM for Airports (responsible partner: TTI) 

The airport apron is one of the rare place where passenger movement, baggage handling and real-time traffic control all happen within a few hundred meters. Ground crew, handlers and shuttle drivers move toward supervision and coordination at once, making the airport a natural test of how transferable reskilling really is between modes. Skills to be tested: 

  • Supervising autonomous apron vehicles, people movers and baggage systems 

  • Maintaining airside safety where automated vehicles work alongside staff and aircraft 

  • Assisting passengers on automated terminal transport 

The Autonomous Shuttle Supervisor (responsible partner: VTI) 

A city introduces SAE Level 4 shuttles on fixed urban routes, and bus drivers become “Mobility Supervisors” – watching over several vehicles at once from a screen rather than driving one. What they will need to learn is as follows: 

  • Situational awareness and intervention in remote supervision 

  • Passenger safety and accessibility with no driver on board 

  • Communication to passengers who are uneasy about driverless vehicles

Digital Roads & Smart Traffic (responsible partner: FEHRL) 

Infrastructure digitalisation is, as ReSKILLING’s research stresses, a major but often underestimated source of workforce change. As intelligent road markings, V2X communication and digital twins of road networks are rolled out, the people who plan, build and maintain roads face new demands: 

  • Connectivity and interoperability of CCAM support systems 

  • Digital-twin operation and centralised traffic management platforms 

  • Cybersecurity for connected infrastructure 

What connects the three is not the technology. It is a question ReSKILLING keeps returning to: who is actually carrying this transition, and what do they need to carry it well? The workers in these settings are not starting from zero – a driver supervising several vehicles on a screen is drawing on decades of judgement about traffic, passengers and risk. The case studies are designed to make that visible, and to pay attention to who might be left behind, whether through age, limited digital confidence or insecure employment. Over the coming months, partners will be in depots, control rooms and terminals, working with these teams directly. We will share the findings. 

Author: Mina Yusufi and Mirjam Vogl (Beceptum International GmbH)